Is there still Rule of Law in Gibraltar? Is there corruption in the local police?
Are employees' Human Rights protected? Is there a mafia in Gibraltar?
How corrupt are the Courts in Gibraltar? Is Entain a bad employer?
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- My witness statement for the courts
- Evidence supporting my witness statement
- Failure of the first Tribunal Chairman
- Sabotage of the Tribunal transcript
- The evidence in the Tribunal transcript
- Press articles about Tribunal failings
- Corruption articles in the international press
- Entain / GVC
- Hassans law firm
- The Disciplinary Committee and LSRA
- Gibraltar Police
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explanation why the Camp Two guys were trying to force me to make mistakes so it would reflect badly on me. 17. The most experienced team member was Martijn van der Vechte who was very direct, open and friendly. In the past he had been a Senior Customer Service Agent which meant that he was an expert but did not have any managerial responsibilities. The role of Senior Agent was abolished some time before I had started working at GVC/bwin so in reality he was just another colleague on the same level as me. That I asked Martijn van der Vechte, the specialist, several times for advice for work related matters, was not liked by the Camp Two guys Sabir Nouri, Yousri Amrani, Hamid Ringelberg and Jose Luis Aznar. I also had found out by then that the quality of the Camp Two colleagues' work was not always very good, to say the least, and I had come across a good number of customer queries they had dealt with in the wrong way. I found out because these customers came back and by coincidence, for example during another shift, I had to deal with them. I never pointed this out to them, other team members or Susana Martin though so as not to upset the Camp Two guys. Martijn van der Vechte told me at a certain moment not to listen too much to their advice as it was not always correct. I had already come to that conclusion myself but I felt relieved that Martijn van der Vechte confirmed it as he was the expert in the team. My conviction that the Camp Two guys continued to give me wrong advice on purpose grew stronger over time. 18. I found the company rules to give bonuses and freebets to customers quite confusing. In the Dutch/Flemish team, every team member had developed his own theory over time about when a customer was to be granted a bonus or not and it was not unusual that there were conflicting opinions about the same case. It was therefore quite normal to ask advice to a team leader or shift supervisor to make a decision in such cases. Another problem was that promotions (for instance deposit 100 euro and get 50 euro free bonus) were not brought to our attention and we often only found out about new promotions when something had gone wrong and customers contacted us to complain. That was not professional at all and the Camp Two guys blamed it on team leader Susana Martin for not doing her job as she was expected to do by providing promotions information to her team members. On the other hand the Camp Two guys had obtained some promotions |
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