Is there still Rule of Law in Gibraltar?                          Is there corruption in the local police?

             Are employees' Human Rights protected?                          Is there a mafia in Gibraltar?

                        How corrupt are the Courts in Gibraltar?                                        Is Entain a bad employer?

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Previous page | Witness Statement Bart Van Thienen Page 108 | Next page

it – Even if I didn’t understand I’ve done it. I told you. Susana I have purposely not done it because I’m on my own for 4hours I was dealing with all priority. I want to be a nice guy today, when JL comes in I will ask him what he wants to do to work and team effort. I didn’t know how the inbox would be at 12. I tried to work with JL, It was a very good intention. I told you and you build a wall
SM Can I talk please
Bart I had good intention
SM It’s a good intention but it’s not what you told me – Don’t put words that I never say – I came at 12 and you told me I didn’t do it because I was very busy – then please do it now that you are not busy
BV but I did it
SM yes you did it but you keep second guessing
BV how can I 2nd guess – If something feels wrong to me I will investigate
SM yes but instead of talking about other case – it’s good idea to collaborate with JL but you didn’t tell me that
BV because I couldn’t tell you
SM good team spirit is what I want but when I ask you to do WL when you only have 1 chat – I tell you once and no need to 2nd guess – I never said what you just said –
BV It is possible to do it. At 8am today I sent it - Priority for me was very clear – Maybe there was no chat
SM Doing the WL is team work and need to be done. People starting at 8 have this responsibility
If you’re very busy you can do it later – but don’t tell me it was too busy
Other things – more ownership of cases. More training needed? Eg. Gert AM and things have changed we shouldn’t transfer to him. If it’s not about bonus fast withdraw we need to take care of it. But you were not sure and you escalated to him
BV I was probably on a skype with it – I asked Gert what he would do with it. He told me to send it to him and then he changed his mind and sent it back – I thought it was about GWG
SM no it was a request from risk about documents to be sent – very common question
BV In that case, it was RG red and not in Preport – I thought how can this person be asked for verification but he’s RG closed – what’s this? comment about payment – we can’t do that if he’s RG closed – Pls Gert have a look
SM But you should have asked Risk – Ownership – take the case and take care of it.


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