Is there still Rule of Law in Gibraltar?                          Is there corruption in the local police?

             Are employees' Human Rights protected?                          Is there a mafia in Gibraltar?

                        How corrupt are the Courts in Gibraltar?                                        Is Entain a bad employer?

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refuse it. Nobody had ever explained why that was necessary so most colleagues didn't take it serious but I always dutifully filled in the list as required. Stef van Veen did not want to do that and as far as I know he was never told off for it. We also had to check if users qualified for a bonus or freebet in a quite complicated Excel file with a formula based on several parameters like how much the customer had lost already, how much bonus he had already received, his VIP level, etc. Stef van Veen was not interested in this and almost always gave a freebet to get rid of the customer on the chat. That too was quite funny in my opinion and Stef van Veen seemingly always got away with it. I don't think Susana Martin felt strong enough to confront Stef van Veen with these things as he was quite an impressive tall guy. I loved working with Stef van Veen as he was a good and honest person to talk to. He criticised Susana Martin and Samira Mouhayar on several occasions for their lack of management qualities and saw that as the major reason for his unhappiness in his job at customer service.

97. I also liked working with Dennis Dorland. Dennis Dorland continued to struggle with puzzling together all the data from the different softwares to reply to customer queries. The Camp Two guys did not like Dennis Dorland and behind his back they accused him of making too many mistakes and errors. Jose Luis Aznar disliked Dennis Dorland the most and on more than one occasion had said in public that he would do everything to bully Dennis Dorland away. His way of treating Dennis Dorland was denigrating and disrespectful. Dennis Dorland got more frustrated by the day and closed himself off from the team. Once he had an outburst of frustration and smashed his computer screen with his fist (without causing damage). He went to HR quite often to report his issues but to no avail as he complained that no one took him serious and no one cared or tried to help him. Susana Martin definitely noticed the unacceptable way Dennis Dorland was being treated but never intervened to stop the Camp Two behaviour. The opposite happened actually, she continued to publicly call Dennis Dorland stupid and useless and told other team members, including me, that she hoped that Dennis Dorland would leave the company. The Camp Two guys then repeated that to Dennis Dorland, who got then even more frustrated. I spoke with Dennis Dorland on a few occasions when we worked together and tried to encourage him. Secretely I felt guilty for not doing more for Dennis Dorland, I did not stand up for him to stop the bullying he was undergoing by the team leader and Camp Two members. In a way I was sometimes relieved when they had a go at Dennis Dorland

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