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Previous page | Witness Statement Bart Van Thienen Page 36 | Next page

Yousri even had the kindness to tell me that he now understood why "I did everything differently to him as there was poor leadership in the team and I was misguided etc." I can assure you that I have full confidence in Susana's qualities as a team leader and me nor the more mature team members support that gossip.
Although the focus of attention is now temporarily on undermining the team leaders position, the tension in the group is still very high as you never now when the next target/victim will be chosen.
Wednesday:
Back to the normal routine to try to discredit other team members. Yousri went for me again in front of Leanne about escalations for VIPs asking for GWG bonus. I had a user on chat and contacted Noortje via Skype, the user got on the spot a bonus so every body happy. But not Yousri, in front of Leanne he began to accuse me of bad customer service for not escalating it via CSM in a very unpleasant and denigrating tone and loud voice. Leanne went through the case and entirely agreed with my way of handling the case. This made Yousri even more angry and he showed Leanne five Word documents in a folder and pointing at them he said: "I'm building a file about Bart's mistakes to use it in the right moment, as I do for other people." I spoke to Leanne afterwards and she will happily testify about these events.
What is terribly shocking though is that Yousri is collecting a file about me or things I do without proper authorisation or permission from all parties involved, what is a breach of the Gibraltar Data Protection Act. Even worse is that he uses company infrastructure to build up that file "that he will use in the right moment against me." That is totally illegal in Gibraltar, it's an offense and it is called blackmail. This is obviously not acceptable and I have been advised to report this to the Royal Gibraltar Police for investigation.
I would really appreciate advice and guidance from you because if this isn't handled cautiously we're going to end up with people arrested, computers confiscated for investigation, police officers walking in and out of the offices for all to see etc. etc.
I repeat that I am willing to do what is right for the company so, again, I ask for advice and guidance to find a way out of the present mess that seems to become worse by the hour.
Thank you for reading this and looking forward to your reply,
Bart Van Thienen


52. On 7th August 2017 I sent another email in Dutch to Susana Martin in which I stated

Previous page | Witness Statement Bart Van Thienen Page 36 | Next page

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