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entirely fed up at the customer service department. He also mentioned the bad atmosphere in which we had started together. Stef van Veen leaving the team came as a bad shock for me. Martijn van der Vechte, Stef van Veen and Dennis Dorland were the normal people in the team from whom I got some support in my ordeal. Martijn van der Vechte had left already and now Stef van Veen was leaving too. It made me feel depressed and hopeless. Stef van Veen also tried to encourage me to continue to be strong against the bullying from the Camp Two guys and mentioned on several occasions that Susana Martin was not strong enough to stop the bullying and that that was one of the most important factors of the present situation.

95. The email Stef van Veen sent me translated to English:
Thanks Bart!
Yes, I'm very glad too, I think the customer service job really sucks.
I understand very well that the whole situation bothers you. I can't understand that we are still talking about Bart going to Daniela. Very childish all of it. I do think that Susana plays a role in it, she is herself somewhat immature in situations where there is a difference of opinions etc. All of them together created the atmosphere in which we started.
Don't doubt yourself, Bart, you are really very good at your job and a nice colleague.
Don't forget that for fuck's sake and keep your back straight.
And meet up for a beer session is a fantastic idea.
Stef van Veen


96. I liked working with Stef van Veen a lot. He was a mature guy with a lot of management experience in bars in Amsterdam. He was a no-nonsense man and I liked that because I am like that too. The only pity was that he never stood up for me against the bullies, by whom he seemed to be liked too. Stef seemed to prefer to remain “neutral” in the bullying saga. I had the impression that he did that out of fear of becoming a victim himself. He said on several occasions that he felt sorry for me being bullied and tried to encourage me to go on and not give up. That was heart warming and kind of the only support I ever got in the company in my ordeal. Stef van Veen had a funny attitude of not obeying orders that he found useless. For example in the weekends we had to make a list in Excel of VIP users who had asked for a bonus or freebet and our decision to give one or

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