Is there still Rule of Law in Gibraltar? Is there corruption in the local police?
Are employees' Human Rights protected? Is there a mafia in Gibraltar?
How corrupt are the Courts in Gibraltar? Is Entain a bad employer?
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that. This happened at the end of my shift and I went straight to the Europa Point Nature Reserve to do voluntary work to clear my mind of another deeply upsetting and demotivating act of bullying. Even in my out of office time the ongoing work issues made my life unpleasant and I suffered from higher nervousness levels than I had ever had before in my life. 132. Around this time the management came up with a new idea called “calibration project”. We had to analyse the reply to a customer by one of our colleagues, a reply that had gone wrong. We had to study if the analysis had been done correctly, if the conclusions were right and bring up ideas to improve the answer. This was actually very interesting and Susana Martin had selected me for the Dutch/Flemish team. At that moment only Jose Luis Aznar and I were left in the team with enough experience to do this calibration exercise. But as Susana Martin and Jose Luis Aznar hated each other she chose me to do it. Hamid Ringelberg had by then given his month's notice that he was leaving the company. Kieran Vandenhoeck was still struggling to learn the job, so Susana Martin did not have many options left anyway... I had been on shift already for four hours, sitting alone all the time, when Susana Martin came in for her own shift. I had only had one short break that day. I had been constantly on three chats that day which is very intense, you have to deal with three different people with their own different problems in two different languages: Dutch and English. As soon as one chat was finished, a new chat opened automatically and you had immediately three chats again. This was very high paced work but I loved it, I never complained about the work pressure unlike several of my colleagues. 133. Susana Martin wanted to discuss the new calibration project and started interrupting me, seeing without any doubt that I was very busy on chat. She asked if I had prepared for the calibration project already and I replied that I had been unable to because of the constant stream of chats and emails. Luckily there had not been any phone calls yet on my shift that day. Susana Martin got very devious and rancorous then and kept talking to me while my chats were going on. There was no need for this as she could have told me to finish my chats first and not accept new ones so we could talk normally about it. Other teams would than have automatically taken over the Dutch/Flemish chats and dealt with |
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