Is there still Rule of Law in Gibraltar? Is there corruption in the local police?
Are employees' Human Rights protected? Is there a mafia in Gibraltar?
How corrupt are the Courts in Gibraltar? Is Entain a bad employer?
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- My witness statement for the courts
- Evidence supporting my witness statement
- Failure of the first Tribunal Chairman
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objectives. That day we learned about the different sofwares and how to get information from them about a customer's Poker game play, bonuses, tournaments, etc. This turned out to be very complicated and as usual involved a lot of puzzle work. It became very clear that day that dealing with Poker queries was a difficult and time consuming activity, exactly the kind of things I liked doing. This day was all about theory and the following day we would do some exercises to show us how to deal with customer queries. Till now we had learned where to find different bits of information, but not yet how to bring it all together to be able to answer a querie. I looked forward a lot to learn how to do that the following day, the last day of the training. 83. On 26th January 2018 both Kieran Vandenhoeck (8h00-16h00 shift) and Hamid Ringelberg (9h00-17h00 shift) called in sick again. Again no one would be present till 16h00 in the Dutch/Flemish team, apart from Jalila Kessissa who was still very inexperienced. Susana Martin had not prepared for this eventuality by for example rescheduling the shifts of colleagues so that for instance Dennis Dorland who worked 16h00 till 24h00 would come in in the morning and I would take over his later shift (after the Poker training had ended) and I would have completed the training. It was a perfect example of how the Dutch/Flemish team with an incompetent team leader and only six members (and a new starter) was under-staffed so that sickness or holidays from team members would seriously disrupt the normal functioning of the team. When I was called out of the Poker training I did so immediately and without protest. On the way to my desk I popped in at Samira Mouhayar's glass office to inform her that I was going to my desk, as requested. I expressed my worry that by missing the final and most important Poker training day, I would be unable to answer Poker queries from customers. Samira Mouhayar answered that she would organise something like sitting together one full day with an experienced Poker employee to learn on the job how to do it. I found that a perfectly reasonable proposal that I gladly accepted and I thanked Samira Mouhayar for that, mentioning how important the Poker product was for me personally. Unfortunately Samira Mouhayar's promise was not kept and I never finished the Poker training although I brought the issue up several times in the following weeks and months as this was an important professional aspect for me because of my affinity with the Poker product. |
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