Is there still Rule of Law in Gibraltar? Is there corruption in the local police?
Are employees' Human Rights protected? Is there a mafia in Gibraltar?
How corrupt are the Courts in Gibraltar? Is Entain a bad employer?
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- My witness statement for the courts
- Evidence supporting my witness statement
- Failure of the first Tribunal Chairman
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Susana Martin had given me till then and it was just another sign that Susana Martin did not understand the company's guidelines and lacked knowledge of even the most basic procedures. 135. Susana Martin showed more provocative behaviour towards me on another occasion. This kind of things had happened to many of my “disliked” colleagues before but never to me till the team meeting that ended in chaos. That meeting had clearly triggered something with Susana Martin and she blamed me somehow for the threat that she now seemed to see in me. I was working the 8h00-16h00 shift alone till 12h00 when Susana Martin and Jose Luis Aznar were coming in. There was not too much to do that day, enough to keep me busy all the time but nothing out of control. I first did the P4 and P3 VIP customers that were always our priority and then I worked down the list answering all customer queries that had come in via email and the occasional chats. Everything was entirely under control and it was to be seen if any unforeseen problems would pop up that day that might cause a flow of customer questions coming in. It was expected since a few months that the first one on shift that day made a “Daily Workload Email”. That was a schedule with all members on shift that day and what work they were supposed to do for example P4 and P3 VIP, English language, Dutch language, etc. There was a general complaint in the team that this was team leader Susana Martin's work, not for the members of the team. 136. As the team was now reduced to four people, instead of the normal eight, the sense of making such a workload scheme had gone as you mostly sat alone and had to follow the company's established priorities anyway. Especially that day there was no urgent need for a workload scheme as I sat alone for the first four hours and the work was entirely under control. I decided to wait till 12h00 when Jose Luis Aznar would come in and see how the work evolved during the morning and then have a short chat with Jose Luis Aznar to decide between the two of us how to divide the work for the next four hours that we sat together. When Susana Martin came in at 12h00, she went immediately ballistic about the fact that I had not done the Daily Workload email. She could have asked me why I had not done it but it became an immediate unreasonably rude attack. Whatever I did or did not do those days was a source for anger and aggression for Susana Martin and another reason |
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